Bulk Printing and Mailing Services by Information Outsource
At Information Outsource, we are dedicated to providing your business with the best printing services possible. We view ourselves as a partner and an extension of your business. We take a human-centric approach with all of our services and are fully capable of serving a clientele from clientele, proving how we are able to adapt to the needs of your business. From the municipal and government sectors to financial, loan, and real estate services, we provide print and mail outsourcing services for to different types of businesses. Have a look at some of the industries and sectors we proudly serve.
Core Values
- To our customers, we view ourselves as a partner and an extension of their business
- We take a human-centric approach to service
- Our #1 job is to print and mail, or electronically deliver, your bill packages accurately, on time, and at the highest quality
- We always do what we say and only promise what we can deliver
From municipal and utility co-operatives to other municipal agencies, we provide specialized utility billing and statement services for these organizations.
So, whether you are a utility company that is billing your customers for water, wastewater, sanitation, electric, or gas services; or a government agency that needs to send out citations or jury summons, we have got you covered.
Companies in the financial, loan, and real estate services industry benefit from outsourcing their printing and mailing services to us.
At Information Outsource, we allow these businesses to focus on their core competencies while still maintaining a consistent brand image by providing them with business printing services with regard to their loan statements, late notice mailings, and credit collection letters, to name a few.
Educational institutions, nonprofits, and other similar organizations rely on bulk printing and mailing services to keep up with the demands of fulfilling their obligations.
We serve these organizations by taking care of the print and mail outsourcing of membership mailings, grade reporting, prospective student outreach, and more.
For over two decades, we have supplied outsourced billing services to businesses in the cable, telecom, and home security industry.
Our business printing services include invoice printing and mailing services. Plus, we also provide electronic billing solutions.
At Information Outsource, we understand that B2B (business-to-business) bulk printing and mail services are a great way for business owners to outsource their printing and mailing needs. This helps them save time and money, freeing up much-needed resources for core tasks.
From consumer goods companies to petrol refining and transportation and media companies, we serve a variety of business-to-business companies with a number of print and mail outsourcing services. These include invoice printing, printing of newsletters, and mailing and electronically delivering statements and invoices.
Business Printing Services by Information Outsource
With over 25 years of experience in the industry, we have developed a top-down focus on quality and reliability. Our culture is built upon personal service and dedication to our customers, which means your satisfaction is our number one priority.
CASS verifies that the address present in your data file is an actual, physical address that is recognized by the USPS. Standardization occurs at this stage, which adds the “+4” to your zip code and allows us to presort your mailing. Our software automatically reports non-zip + 4 addresses so you can keep your lists up to date.
Custom document formatting allows for color match logos, enhanced branding opportunities and targeted customer outreach. Your Client Specialist will help you with the initial formatting of your bills and notices, whether the goal is to replicate your current output or to make recommendations as to how you might make better use of space on these pieces. Our in-house Art Department is at your disposal to create a custom look that meets the needs of your billing department. Document design and multiple proofing stages are all included without additional fees.
We also provide Data Archival services, which allow you to access to your document images after a mailing has occurred. Archival can streamline your print and mail processes by allowing rapid reprints while also preserving a record of your prior communications.
We can provide these images via FTP or publish them to a website so they can be searched or viewed by your team, all of which can be organized for ease of use. In addition, our Data Archival services can be integrated with your payment provider.
Every customer receives a unique username and password to our secure FTP site and has access to only their directory. As an added level of security, we maintain a locked server room and require user authentication on all workstations with no guest accounts. Firewall protection exists on all servers, as well as scheduled clearing of data files. We are SOC II Type 2 certified and have the appropriate controls and protocols in place to protect your data.
Information Outsource can create and host secure customer and administration Electronic Bill Presentment & Payment websites which is fully customizable and utilizes your unique branding.
Each time your E-Bill job runs, we will publish your full data set to your branded site. Enrolled customers will be emailed with a notification that their document is available for viewing, or a PDF version of their current document may be emailed as an attachment directly to them.
Electronic bill presentment and payment helps:
- Decrease or eliminate postage and material costs
- Increase customer satisfaction by providing online convenience for your customers
- Allow your customer service team to provide instant help to your customers
An Intelligent Mail® barcode (IMb) is a barcode which contains a variety of critical tracking information and can be printed on your outbound mail pieces. Using this barcode can optimize delivery of your mail by communicating delivery point information to the USPS and allowing for the lowest automated pre-sort postage rates to be applied.
Printing your inserts onsite provides a cost-effective, efficient way to manage your insert needs. We are able to print spot and/or full-color inserts, ranging from 1/3 page slips to 11” x 17” fold-out tabloid inserts. We are also able to aid in the design and layout of your inserts if you so choose. The same Client Specialist that manages all other aspects of your job will facilitate the printing of these inserts, giving you one point of contact at Information Outsource to manage your mailings from start to finish. We are also able to accept inserts that you provide, and there is no charge for warehousing these materials.
We are able to selectively insert materials for a subset of your resident base using custom programming and our intelligent inserting equipment. Based on defined criteria (e.g. zip codes, account numbers, amounts due, etc.), we can identify specific residents that should or should not receive inserts.
NCOA takes the verification process a step further and confirms if the recipient actually resides at the noted address, or if a Change of Address has been filed with the post office. If a new address is present, we update the mailing information and report this back to you.
We are committed to delivering accurate, on-time services for your printing and communication needs. We work closely with you to ensure the highest standard of care. Once we are provided with data and instructions from your team, we can deliver rapid turnaround times to ensure your communications are distributed on a timely basis.
We provide state-of-the-art variable data printing with our high-speed laser printers, allowing you to increase response time with customized messaging to specific customers. Variable data printing can include bar graphs and charts, scan lines, bar codes, selective messaging, and more.